“The only thing worse than training your employees and having them leave is not training them and having them stay.” Since this quote is from Henry Ford, it is approximately a century old. If this was true for his assembly line workers, it certainly is even more true today.

“Onboarding" refers to the process in which new hires are integrated into the organization.

Unmet expectations for performance and behavior are likely the greatest stressor for most, if not all, supervisors. A failure to meet animal or crop goals, arriving late for work and skipping an assigned task are all examples of unmet expectations.

In the “Six Levels Down” episode of the Against the Rules podcast, host Michael Lewis followed healthcare provider Athenahealth’s journey to fixing one of their biggest problems – getting insurance companies to pay their bills – and in the process, discovered the power of the L6.