Of all the changes evident in the workplace of 2020, perhaps the most glaring is that most of us find ourselves surrounded today by an unprecedented five generations of workers.

During several in-depth interviews with dairy owners and managers regarding personnel management, we often heard about challenges and the difficulties associated with managing people. However, in most cases, mixed in with those challenges were bits of human resource (HR) “gold.” The purpose of this article is to highlight a few of those best practices and provide some insight into how you might incorporate something similar on your dairy.