You know your employees are important for your dairy’s success, but do you know how important? It’s challenging to measure the impact of human resources management investments on increasing company performance and success as compared to a new technology you might implement.

When you first drive onto an expressway and you’re not sure what the speed limit is, do you go as fast as you can or hold back until you see a sign? That’s the kind of dilemma that untrained employees face. They aren’t sure what to do. They can’t operate at maximum performance output because they are under pressure to do well and avoid making mistakes. But properly trained employees understand the rules. They know they are doing a good job, are less stressed and use their energy toward being more productive.