Whether it’s a five-man double-50, a small flat barn or a rotary, night shifts consistently show the highest deviation from standard operating procedures (SOPs). But the real question is, why? And more importantly, what can we do about it?

In our operations, holding area management and the proper use of a crowd gate play a crucial role in promoting a cow’s comfort and ensuring an optimal milk harvest experience during her daily parlor visits. While these tasks may seem straightforward, they require much more than just moving cows and running them through a parlor.

A farm decides on its own what its milk quality is. Wait, what? That’s right – the choices made daily determine milk quality. High-quality milk doesn’t happen by accident; it’s the result of intentional decisions in three key areas: 1) the people on the farm, 2) the environment the cows live in and 3) the tools provided to both the employees and the cows to ensure success. Let’s break it down.